We Stand Behind Our Work.
Every job completed by Modern Perspective Plumbing comes with a one-year workmanship warranty. Here's exactly what that means.
1-Year Workmanship Warranty
All labor and installation performed by Modern Perspective Plumbing is warranted for one full year from the date job completion. This covers how the work was done — the installation, the connections, the pipe runs, the fittings.
If something fails within one year due to our workmanship, we will return and correct it at no charge. No invoices, no service call fees, no runaround. We answer for our work.
Materials & Equipment We Supply
When Modern Perspective Plumbing supplies the materials — water heaters, fixtures, pipe, fittings, valves, or any other equipment — those materials are covered by the manufacturer's warranty, which typically ranges from one to twelve years depending on the product.
If a manufacturer warranty claim needs to be filed, we handle it with you. You won't be left navigating it alone. We stand behind what we sell and install.
Materials & Equipment You Supply
Some customers prefer to purchase their own fixtures, equipment, or materials. We're happy to install customer-supplied items, but our warranty in these cases covers the installation only — not the material or equipment itself.
If we have any concerns about a customer-supplied part before installation — compatibility issues, product quality, or code compliance — we will tell you before we begin. We will never install something we believe will cause a problem without flagging it first.
What the Warranty Doesn't Cover
- • Normal wear and tear over time
- • Damage caused by misuse, neglect, or third-party modification after our work is complete
- • Pre-existing conditions that were present before our scope of work began
- • Issues resulting from customer-supplied materials (covered above)
- • Emergency drain cleaning — roots, grease buildup, and foreign objects are ongoing maintenance issues, not workmanship failures
If you have any question about whether something is covered, call us at (805) 788-8444. We'd rather have the conversation than leave you guessing.
Common Warranty Questions
Call or text us directly at the number on your invoice or receipt. Describe the issue and when the original work was completed. We will schedule a return visit to assess the problem and, if it falls under our workmanship warranty, correct it at no charge.
Parts and materials supplied by Modern Perspective Plumbing are covered by the manufacturer's warranty, not our workmanship warranty. If a part fails within the manufacturer warranty period, we will help you file the claim and replace the part. Labor for warranty replacement of manufacturer-defective parts is covered by us for the first year.
Our warranty covers the installation only when you supply the materials. If the fixture or equipment itself fails, the manufacturer's warranty applies to the product. If the failure is due to how it was installed, our workmanship warranty covers correcting the installation for one year.
We aim to respond to all warranty calls within 24–48 hours. Most workmanship issues are resolved in a single visit. If a manufacturer part needs to be ordered, we will keep you informed of the timeline.
No. Warranty claims for workmanship issues within the one-year period carry no service call fee and no labor charge. The only exception is if the issue is not a workmanship failure (for example, a new leak caused by a tree root or a foreign object) — in that case, we will explain before any chargeable work begins.
Our workmanship warranty covers the specific work performed at the specific property for one year from the date of completion. It does not automatically transfer to a new owner, but we are happy to discuss the scope of the original work with a new homeowner if needed.
Questions About Your Warranty?
Call or text us directly — we pick up.