What counts as a plumbing emergency?
Anything actively causing water damage or creating a health hazard: burst pipes, sewage backing up into the home, a failed water heater flooding the garage, no water at all, or a gas smell. If water is moving where it shouldn't or sewage is coming up, treat it as an emergency and call (805) 788-8444 right away.
Not sure it's urgent? Call anyway — we'll tell you honestly whether it needs a same-day visit or can be scheduled. While you wait, shut off the fixture valve or the main water shutoff to limit damage.
