+ What counts as a plumbing emergency?
Burst pipes, active water leaks, sewer backups, no hot water, gas line concerns, and flooding all qualify as plumbing emergencies. If you are unsure, call us — we will help you assess the situation.
+ How fast can you get there?
Same day for emergencies during business hours, when a crew is available. After hours, we take your details and call you back first thing in the morning, or Monday morning on weekends.
+ How do I shut off the water in an emergency?
Your main shutoff is typically near the front of the house or at the meter. Turn it clockwise until it stops. If you can't find it, call us — we'll walk you through it on the phone.
+ Do you charge more for after-hours?
No. We don't send crews out overnight, so there's no after-hours rate. The visit is free, and we quote the work up front before we start.
+ Can I call Modern Perspective Plumbing after hours in San Luis Obispo County?
Yes. Calls to (805) 788-8444 are answered 24/7. We answer live Monday–Friday, 6AM–5PM. After hours, we take your details and call you back first thing in the morning, or Monday morning on weekends. We don't send a crew out overnight.
+ How quickly can an emergency plumber arrive in SLO County?
During business hours we put emergencies first and give you an arrival estimate when you call. After hours, we call you back first thing in the morning, or Monday morning on weekends, to get you scheduled.
+ Is there an extra charge for after-hours emergency plumbing calls?
No. After-hours calls get a callback first thing in the morning, Monday morning for weekend calls, and the visit is free. You approve the price before any work starts.
